Tour start: Our tour will start at 17:30 Hrs, but pick up is 30-60 minutes before. Pick up: Gray Line will pick up its customers in most of the major hotels. The pickup time varies between 1 hour to 30 minutes before the start of the tour. We will confirm with you one day earlier at a precise time by email. Drop off: After the tour, our vehicle will drop off the passengers back at the hotel. Please contact us by Call or Whatsapp on 0097142340811 or email us at assistance24@grayline.ae (24-48 hours ahead of time to receive your pick-up time). Hotel pick-up may be as early as 1 hour prior to tour start time and be ready in your hotel lobby 10 minutes prior to the pick-up time provided

* A printed copy or digital copy of your booking will be accepted by Grayline staff * For reconfirmation or inquiry, you can always contact us through Call or Whatsapp on 0097142340811 or email us at assistance24@grayline.ae **IMPORTANT CREDIT CARD NOTE: Please make sure that you will BOOK or have booked with your own credit card. Your original credit card used for that booking along with your PASSPORT will be needed and controlled on SITE. Please make sure that you will have those elements available. Gray Line staff will have the right to deny you access to the excursion if you do not have these elements. We cannot accept third-party credit card bookings. All bookings should be using personal credit cards